Reliable Home Care Service in San Rafael
When a parent or spouse in San Rafael needs a little more help at home, our caregivers bring warmth, patience, and steady hands to the everyday moments that matter most.
Care That Feels Like Family
You want someone kind, someone dependable, someone who treats your loved one like family. That is exactly what our home care service was built to be. Since 2004, our caregivers have supported families across Marin, from the quiet streets near the Falkirk Cultural Center to the neighborhoods stretching out toward China Camp, so San Rafael seniors can stay where they feel most themselves.
Why Families in San Rafael Choose Our Care
Choosing a home care service in San Rafael is really about trust, and trust is earned one shift at a time. Our caregivers do more than check tasks off a list. They notice when a favorite chair needs moving closer to the window, when a walk feels better than a nap, when a story deserves a listening ear. We build care plans around the person, not the paperwork, adjusting as needs change over the years.
Families come to us for a wide range of support, including:
- Personal care, bathing, and grooming assistance
- Medication reminders and meal preparation
- Light housekeeping and laundry
- Transportation to appointments and errands
- Companionship, dementia care, hospice support, and respite care
The result is seniors who stay comfortable, independent, and safe at home. You can learn more about our approach at At Home Caregivers.
Proudly serving: Falkirk Cultural Center, China Camp State Park, Downtown San Rafael, Terra Linda, Sun Valley, and surrounding Marin County communities.
Common Questions About Our Home Care Service
Q.Are caregivers supervised, and is a supervisor available 24/7?
Yes. We perform regular in-home quality assessments, and our staff provides daily Care Notes documenting each shift for every client we serve. A supervisor is always reachable and will respond to calls 24 hours a day, 7 days a week, 365 days a year, including in an emergency.
Q.What if my caregiver cannot work due to illness or emergency?
We provide a replacement caregiver whenever one is needed, so your loved one is never left without support. In all our years of service, we have never left a client in need unattended. Not once. Reliable coverage is a promise we take seriously for every family.
Q.Do you accept long-term care insurance, and how does it work?
Yes. While we do not usually take assignment of benefits, our services are reimbursed by long-term care insurers including Genworth, John Hancock, CalPERS, MetLife, Thrivent, Banker’s Life, Penn Treaty, CNA, and Conseco. As a free service, we submit our weekly invoices and Care Notes, usually by fax, to both the client and the insurer.
Q.What background checks do you perform before hiring?
Every caregiver completes our detailed employment application and passes thorough screening before they ever enter a client’s home:
| Screening | What We Check |
|---|---|
| Social Security & I-9 | Identity and work eligibility |
| Criminal history | Federal, statewide, and local county checks |
| Sexual predator | Nationwide registry check |
| Driving record | CA DMV review; more than 2 tickets in 3 years disqualifies |
| References | Verified work and character references |
All caregivers are also certified on the California Home Care Aide Registry.
How to Reach Us From San Rafael
Our headquarters sits just north in Novato, a short and easy trip from San Rafael. By car, hop on Highway 101 North and take the Atherton Avenue or San Marin Drive exit, then follow the local roads to Grant Avenue in the heart of downtown Novato. The drive usually takes around fifteen minutes with light traffic.
Prefer public transit? Golden Gate Transit routes running along the 101 corridor connect San Rafael and Novato throughout the day, with stops within walking distance of Grant Avenue. If you are arranging care and cannot travel, that is perfectly fine too, we are happy to come to you and discuss everything right at the kitchen table. Families in nearby communities can also explore our home care in Mill Valley.
Novato / Marin Office
At Home Caregivers helped us through an extremely emotional and difficult time in our lives. In today’s world, it is not often one finds a company that exceeds one’s expectations. I will be forever grateful for everything they have done for my mother.
Call Us Today to Start Care in San Rafael
Whether you visit us on Grant Avenue or simply pick up the phone, taking the first step is easier than it feels right now. A warm voice, a few honest questions, and a plan built around your loved one, that is how good care begins.
